It often happens so that incoming calls are lost because of the busy phone line or the absence of an operator. Such situations bring to the loss of clients, partners and revenues.
InfoServiceTelecom Company offers a cost-effective decision for exclusion of abandoned calls, that allows:
- Refraining clients on a highly competitive markets
- Putting through the office staff
The scheme of work is simple. We allocate you a single telephone number which is non-geographic and doesn’t need any additional hardware installation. A subscriber that calls on your assigned number, first of all, will hear the greeting message from your company.
While the greeting is playing, our system in a fraction of a second, and one-by-one makes calls to your number phone – cell or fixed lines, in Saint-Petersburg, Moscow, Russian regions or in other countries.
All calls are made in a certain sequence.
In case the line which the incoming call should be switched on is busy or not available, the system links the subscriber with another office, then - with cell phone of the necessary employee according to your preference.
If all the numbers are busy, the client after several tries is switched to IVR that replays help and advertising information until one of the operators is free.
Results:
- All clients will get to your office after the first attempt
- You will get a multiline telephone with unlimited number of channels
- You can keep the clients online even if all your employees are busy.
- It’ll add to your competitiveness on the market



