In our work we use the latest available technologies, among them – IVR, SMS, MMS, GPRS, WAP, WEB. Developing additional services our company aims at different people and offers I&R and entertainment services.
Subsidiary company “InfoServiceTelecom – Call Centre” provides outsourcing call centre services using the latest equipment by AVAYA Communication (USA) (AVAYA S 8500).
Call Centre services are:
- inbound services: hotline, Free Phone 8-800 (Freefone 8-800), voice interaction projects, helpdesk, etc.;
- outbound services: telemarketing database actualization and formation, Direct-mail;
- “Virtual office” (for small and private companies).