Hotlines oriented on the informational maintenance of company’s domestic services become more and more popular. Depending on company’s needs hotline has the following functions:
- to operate the domestic needs of the staff (insurance agents, couriers) and provide them with the inquired corporate and up-to-date information irrespective of the place they call from;
- to carry out surveys for a large quantity of staff. Taking into consideration the data received you can increase the staff loyalty;
- to commute staff when its members are in different regions or even countries at considerably cheaper rates;
- to limit the access to the corporate information (depending on the employee access status). Identification may be done either on the mobile telephone number or on personal code of the employee or in both ways.