Today the emission of plastic credit cards is one of the most widespread means of taking the fee for service from customers (usually for communication service, the Internet). In addition to the automatic card activation system (pin entering on telephone, in Internet, etc.) there is always an opportunity for a customer to activate the card by calling the technical support service and giving an agent the identification data of the bought card.

InfoServiceTelecom agents will operate the call and enter the necessary information into the special software. In this case the card activation is carried out in real time operation mode as when working with automatic service.